Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
Please note if you are ordering for delivery outside of our delivery area some of the items shown on our website may not be available from a florist in that designated area. This generally affects products that use a specialty container. We will make every attempt to find a florist that can fulfill your request. If we are not able to find a florist with the item or a satisfactory substitution we will contact you to arrange another selection.